TP-Link Regulatory Compliance

Changes to TP-Link Malaysia Warranty Policy

Dear Valued Customers,

Thank you very much for choosing TP-Link products.

In order to provide our customers with a better warranty service, TP-Link Malaysia now offers 3 Year Warranty on our selected SOHO Products & all SMB products.

Hence, all the products purchased starting from the date 1 June 2017 will be entitled for this warranty upgrade.

What's more, you may receive the same warranty service, technical support and the RMA support as usual. So please retain a copy of your invoice/receipt to verify the purchase for any future warranty claim.

The Amended Warranty Period

As of 1 June, 2017, TP-Link Malaysia will provide a 3-Year warranty on TP-Link SOHO Products & SMB Products.

Product Type Warranty Period
TP-Link SOHO & SMB Products 3 Years
TP-Link Smart Home1 & Accessories 2 Years
TP-Link Smart Bulbs1 1 Year

1Note: 1 Year warranty for Smart Bulbs, 2 Years warranty for other Smart Home Products (Cloud Cameras & Smart Plugs).

If you want to know your warranty or RMA status or have any questions, please don't hesitate to contact us at support.my@tp-link.com or use livechat

TP-Link Malaysia commit that your personal information which you have provided to us will be fully protected.

X